Our Services / Telemedicine

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Pediatricians located in West End & Downtown, Billings, MT

Getting to the provider’s office may not always be feasible. To provide the care your child needs at a time and place that’s convenient for you, the experienced providers at the Children’s Clinic on the West End and in downtown Billings, Montana, offer telemedicine appointments. The Children’s Clinic doesn’t just see kids — they specialize in kids. Call the nearest office or request your telemedicine appointment online today.

Telemedicine Q&A

What is telemedicine?

With telemedicine, the team at the Children's Clinic provides medical consultations over video. Instead of an in-office visit, you meet with a provider from a place that’s convenient for you through a safe and secure video conferencing system.

All you need for telemedicine with the team at the Children's Clinic is internet access and a computer, tablet, or smartphone. 

When internet access isn’t available, the team may provide telemedicine care over the phone without the need for video. 

Is my child a candidate for telemedicine?

Many types of visits can be conducted via telemedicine as easily as in the office; some types of visits are better done in person. Contact the team at the Children's Clinic to see if your child can participate in a telemedicine visit. Their triage nurse can determine if your child can be seen through telemedicine or would benefit from an in-office visit based on your child’s current health issues and symptoms and their medical history.

The team may recommend a telemedicine appointment if your child is a patient of the practice and has an acute illness that the team can diagnose based on their history and if they have recent vitals such as your child’s temperature and body weight.

Your child may also be a candidate for telemedicine if they take regular medication to manage a chronic health condition and need a refill. 

Your child may also benefit from a telemedicine appointment if you’re unable to bring them to the office because of lack of time or transportation or concerns about their personal health and well-being. 

The Children's Clinic team works hard at making it easy and convenient for you to get access to the health care your child needs to keep them well by offering services like telemedicine. The pediatric practice also offers same-day appointments and after-hours care that can be scheduled as telemedicine visits. 

What can I expect during a telemedicine visit?

You can expect the same attentive care from your child’s pediatrician during a telemedicine visit as you’d expect during an in-office visit. Your provider reviews your child’s symptoms and health concerns, as well as their medical history.

They may also request diagnostic data to further assess your child’s health and well-being, like their body temperature, height and weight, or heart rate. 

After the consultation, your child’s pediatrician provides treatment recommendations. If more information is needed, they may request an in-office visit or lab tests to confirm or rule out a diagnosis. 

Once your child’s treatment plan is in place, their pediatrician may schedule follow-up appointments through their telemedicine service.

To find out if telemedicine is right for you and your child, call the Children's Clinic or request an appointment online today. 

Children's Clinic