Children's Clinic West End
3401 Avenue E
Billings, MT 59102
(Across from Ace Hardware and Billings OBGYN on Zimmerman Trail)
Monday through Friday -- 8am to 5pm
Saturday -- Closed
Sunday -- Closed
Children's Clinic Downtown
1232 North 30th Street, Suite 100
Billings, MT 59101
(Across from the main entrance to St. Vincent Hospital)
Monday through Friday -- 8am to 7pm
Saturday -- 8am to 5pm
Sunday -- 11:30am to 5:30pm
GET IN TOUCH
(406) 281-8700 (main phone)
(406) 281-8708 (main fax)
(406) 281-8708 (main fax)
Please call (406) 281-8700 to schedule an appointment.
We have appointments available between 8am and 7pm on Monday through Friday, 8am to 5pm on Saturdays, and 11:30am to 5:30pm on Sundays. We know kids don't stop getting sick at 5pm or on the weekends. So don't forget our evening and weekend appointments!
To manage our schedules fairly, we give priority to patients who have an appointment and arrive on time. Patients who arrive more than 15 minutes late may be asked to reschedule or may need to wait until they can be seen.
Patients who arrive without an appointment may be squeezed into the schedule. However, walk-in appointments will likely experience a long wait or will simply be asked to schedule an appointment in the next open appointment slot.
Weekday Nurse Line
Have a question about caring for your child at home or about whether your child needs to be seen? We have a phone nurse available in clinic 8am-7pm on Monday through Friday to answer your questions. Call (406) 281-8700 and select option 3.
Please note, this service is available for established patients only. Unfortunately, we cannot provide medical advice to patients who do not receive care from Children's Clinic providers.
You may have to leave a message if the phone nurse is on a call when you dial in. Please leave a detailed voicemail with your name, your child's name and date of birth, and your question. This will help our phone nurse look your child up in our electronic medical records to provide you the best advice when she returns your call.
Providers may not be able to return calls until the lunch hour or after 5pm when they wrap up seeing patients for the morning and afternoon.
For After Hours Calls
In case of an emergency that cannot wait for a phone call, call 911 or proceed directly to the Emergency Room at St. Vincent Healthcare.
If you have health questions after hours, please call (406) 281-8700. The answering service will contact triage nurses we've contracted through Children's Hospital Colorado. If the triage nurse cannot answer your questions, they will connect you to the on-call physician.
In non-emergency situations, we may be able to help you over the phone or conduct a telemedicine visit to save you a trip to the emergency room.
All medication refills for non-ADHD medications must be directed to your child's pharmacy. The pharmacy is able to send us a detailed refill request that enables us to process your refill request faster.
ADHD medication refills can be requested via our medication refill line: (406) 281-8700, option 4.